Policies & Terms

International English Group is committed to providing a transparent, professional, and supportive learning experience. The policies below clarify expectations, protect all parties, and support the smooth delivery of our services.

Terms & Conditions

Governs the use of the IEG website and related services.

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Instructional Services Agreement

Outlines the terms governing participation in IEG instructional services.

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Refund Policy

Explains eligibility for refunds related to instructional plans and services.

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Privacy Policy

Explains how personal information is collected, used, and protected.

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Booking & Cancellation Policy

Details scheduling procedures, rescheduling guidelines, and cancellation policies.

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Code of Conduct

Describes expectations for respectful and productive interactions during instructional services.

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If you have questions regarding any of the policies above, please contact International English Group. We are committed to fostering a professional and supportive learning environment for students around the world.